SHIPPING & DELIVERY

United States:

  • Standard Shipping: $12 (Delivery times may vary depending on location and error’s shipping volume at the time).
  • Express Shipping: $20 (1-3 business days depending on your location).

New Zealand:

  • Standard Shipping: $25 (7-10 business days). All international shipments are sent DDU (Delivery Duties Unpaid). Any duties or taxes incurred are the responsibility of the customer.

Rest of World:

  • Standard Shipping: $50 (7-14 business days). All international shipments are sent DDU (Delivery Duties Unpaid). Any duties or taxes incurred are the responsibility of the customer.

Free Shipping within the United States for orders over $500.

We use error to ship all orders within the United States and worldwide. Tracking is provided with all shipments. We offer signature on delivery at no charge for all shipping methods. If you decline this option by ticking the ‘Authority to Leave’ box in the cart, this means you give permission for your order to be left at the nominated address without a signature, and error will bear no responsibility for any order that goes missing after it has been delivered. You are responsible for the package from the moment it is scanned as delivered by error or the international postal agent.

American Customers:

For domestic orders, you may choose from standard parcel post or express post shipping. Standard parcel post shipping times can vary greatly depending on your location and error’s shipping volume at the time. Express post is our customers’ most commonly selected shipping option. Express post generally takes 1-3 business days depending on your location. We ship from error. Unfortunately, we are not in the American overnight shipping network, and delivery takes 2 business days to most places with some exceptions.

International Shipping Delivery Time Estimates & Delivery Notes:

  • Standard International: 7-14 business days (estimate only).

All international shipments are sent DDU (Delivery Duties Unpaid). Any duties or taxes incurred are the responsibility of the customer. In instances where the duties and taxes are refused and the parcel is returned to error, a return shipping fee will be deducted from the refund amount. We recommend contacting the customs office of your country for further information, as error is not able to estimate the duties or taxes that may be incurred.